Police in Gran Canaria: Tourist Safety, Emergency Help and How to Make a Report

Gran Canaria is considered one of the safest destinations in Spain, with low violent crime, a strong police presence and well-organised emergency services. Most visitors never experience any problems beyond occasional petty theft. Understanding how the police work on the island, how to get help, and how to make a report can make your stay easier if you ever need assistance.

Police Forces Operating in Gran Canaria

As part of Spain, Gran Canaria is served by several police forces, each with specific roles. Tourists may encounter one or more depending on the situation.

Policía Local

The municipal police force active in each town and city. They handle:

• Traffic control and road safety inside urban areas
• Local regulations and public order
• Assistance in tourist zones and beaches
• Minor complaints and neighbourhood issues

Policía Nacional

Present in major urban areas and responsible for more serious matters, including:

• Theft reports and official documentation
• Lost or stolen passports
• Serious crime and investigations
• Foreigners’ documentation

Many visitors go to Policía Nacional to file reports (“denuncias”) required for insurance or embassy paperwork.

Guardia Civil

A nationwide police force often seen in rural, coastal and high-traffic zones. They cover:

• Main roads and driving controls
• Coastal patrols and beach safety enforcement
• Airport and port security areas
• Public safety in villages and natural parks

Emergency Numbers in Gran Canaria

• 112 – All emergencies (police, fire, ambulance). Multilingual operators available.
• 091 – Policía Nacional
• 092 – Policía Local
• 062 – Guardia Civil

For any urgent situation, calling 112 is recommended, as the operator will direct the correct service to you, including English-speaking support when available.

Where Tourists Commonly Encounter Police

Police patrol the main tourist zones daily and nightly. You will frequently see officers in:

• Playa del Inglés – especially around nightlife streets
• Maspalomas – near beaches, shopping areas and hotels
• Puerto Rico – along promenades and busy resort streets
• Las Palmas – urban areas, beaches and transport hubs
• Arguineguín and Mogán coast – popular accommodation zones
• GC-1 motorway – regular road checks by Guardia Civil

Gran Canaria’s police presence is visible, friendly and focused on maintaining a safe holiday environment.

What to Do in Case of Theft

Petty theft is the most common tourist issue, especially in crowded areas, beaches or nightlife streets. If something has been stolen, you may need an official report for insurance or for the replacement of a passport.

Steps to follow:

1. Contact your hotel reception or tour operator. They often help with basic translation and guidance.
2. Go to a police station in person. Typically this will be Policía Nacional or Guardia Civil, depending on the area.
3. Bring identification. Passport copy or national ID card is useful.
4. Explain the situation clearly. Simple Spanish or assistance from staff is usually needed.

Police reports are essential for:

• Travel insurance claims
• Obtaining a temporary passport or replacement
• Reporting lost high-value items

It is important to understand that recovering stolen items is uncommon. Prevention is the best protection.

How to File a Police Report (“Denuncia”)

You can file a report for theft, loss, damage, or any incident that requires documentation. Important notes for visitors:

• Reports normally require basic Spanish. Officers may speak limited English.
• Hotels can arrange help or provide a translator, sometimes with a fee.
• Tour operators often accompany guests when required.
• The report must be signed in person at a police station.

Spain also offers a multilingual telephone service for reporting non-urgent crimes, where an operator fills out the report and sends it to the nearest station for signature. Information on using this service is available from official police websites, tourist offices or hotel reception.

When to Call the Police

Call immediately (112) if:

• A crime is happening right now
• There is violence or threats
• Someone is disturbing the peace late at night
• You witness drunk or aggressive behaviour that feels unsafe

Go to the station later if:

• You notice theft after returning to your hotel
• You lost something valuable
• You need a report for insurance
• Your passport is missing

Driving and Police Checks in Gran Canaria

Driving rules in Spain apply fully on the island. Tourists must carry:

• Driver’s licence
• Passport or national ID
• Rental car agreement and vehicle documents

If you are stopped and cannot provide all of these, fines may apply. Guardia Civil conducts routine roadside checks, especially on main roads and near tourist areas.

Safety Tips for Avoiding Problems

• Use hotel safe boxes for valuables.
• Do not leave belongings visible in apartments or cars.
• Avoid taking valuables to the beach if they will be left unattended.
• Keep bags secured on buses, in taxis and on promenades.
• Double-check phones, wallets and bags when leaving public transport.
• Be cautious in crowded areas and busy nightlife zones.

Most thefts occur when items are left unattended or visible. Basic precautions greatly reduce risks.

Nightlife, Alcohol and Police Behaviour

Gran Canaria has a lively nightlife, especially in Playa del Inglés and Puerto Rico. Police understand holidaymakers want to have fun, but they strictly enforce public order.

Important reminders:

• Disturbances after midnight may result in warnings or removal from the area.
• Aggressive behaviour, fights or drunken incidents can lead to fines.
• Police have zero tolerance for violence or disorderly conduct.
• Never shout, argue or lose your temper with police. It may quickly escalate the situation.

Remaining calm, respectful and cooperative is the best approach in any interaction.

ID Rules for Visitors

Spanish law requires that you must be able to identify yourself to police if asked. Tourists do not need to carry passports everywhere, but a copy is strongly recommended, with the original stored safely in the hotel.

Final Advice for a Safe Stay

Gran Canaria remains a very safe island with reliable police services and a strong commitment to visitor wellbeing. Most holidays pass without any incidents at all. By following simple precautions, knowing how the police system works and staying calm in any situation, you can enjoy the island confidently and stress-free.

Disclaimer: The information provided in this article is for general guidance only. Procedures, locations and requirements may change. Always follow official instructions from authorities and refer to official sources for the most up-to-date information.